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INDUSTRY

Consumer Goods & Services

Welcome to the new era of commerce.

Humans first. Consumers next.

How resilient consumers are adapting in a volatile era

Mondelēz International’s data and AI transformation

Capabilities

Where we serve

Agribusiness

Discover how we are working across the food value chain (seeds, farming and processing) to drive innovation and growth for our agri clients.

Beauty

Check out how we are transforming the beauty customer experience and enabling clients to discover new areas of opportunity fueled by data.

Beverages

Enabling the transformation of beverages through human-centric product innovation and sustainable models, driving superior performance and experience.

Food

We’re helping food companies pivot to consumers' evolving needs for quick, healthy, socially responsible products that elevate experiences.

Home and personal care

From personal care and hygiene to home care products and appliances, we help clients adapt to a new reality, driven by evolving consumer lifestyles.

Case studies

Powering up resilience to mitigate supply chain disruption

When supply chain disruptions strike, grocery shelves go empty. Here’s how one company’s new system is keeping them full.

Change that’s more than skin deep for Shiseido

Shiseido is using digital to create new beauty experiences.

Raising a glass to M&A success

Carlsberg taps into a winning IT integration strategy.

What’s new in consumer goods and services

What we think

Technology Vision 2023: When Atoms meet Bits

The foundations of our new reality will be built by fusing the physical and digital worlds.

Total Enterprise Reinvention

We outline how organizations can achieve higher levels of performance through technology and innovation by embracing “Total Enterprise Reinvention”.

The next billion consumers

Accenture discusses the need for transformative digital commerce solutions to reach the next billion consumers, coming from 8 developing countries.

Meet the team

Oliver Wright

Senior Managing Director – Consumer Goods & Services, Global Lead

Rajat Agarwal

Commerce Industry Lead – Accenture Song

Marc van der Net

Managing Director – Consumer Goods and Services Lead, Europe

Venky Rao

Senior Managing Director – Consumer Goods & Services Lead, North America