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Banking

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Accenture & ServiceNow: Transform your business, faster

It’s time for banks to challenge everything

Global banking industry outlook

Explore our stories from Adobe Summit London 2023

AI solutions power personalized banking processes

Banking capabilities

Payments

We power payments innovation to help banks, payment providers and other players in the value chain win.

Core Banking

We build intelligent, connected and flexible core banking systems fit for the future.

Lending

We help commercial & retail lenders rebuild credit operations to thrive in the digital economy—and beyond.

Banking Cloud

We help unlock cloud’s true benefits with the right strategy, people and tools to migrate it, operate it and secure it.

Open Banking

We capitalize on enhanced data flows to help banks develop more relevant, personalized products and experiences.

Sustainable Banking

We help banks visualize and execute their sustainability agendas for first-mover advantage.

Banking Operations

We revamp bank operating models using smart tech to cut costs, improve outcomes and deliver new experiences.

Customer Experience

We help banks reinvent their customer experience and reinforce trust and purpose.

Digital Risk & Compliance

Helping banks navigate compliance; cyber risk; fraud & financial crime; and analytics & technology.

Banking segments

Commercial Banking

We help commercial banks become agile, data-driven and customer-focused organizations.

Auto Finance

We help banks and captive automotive finance companies go fully digital to meet the needs of customers and dealers—without the bumpy ride.

Equipment Finance

We help banks and captive equipment finance companies equip themselves with future-ready digital lending operations.

How we can help

50

Banking delivery centers around the world, including India, Spain, China and the Philippines

95%

of the top 50 banks worldwide are our clients

19

of the top 20 money managers worldwide are our clients

NEW RESEARCH REPORT

Banking Consumer Study

Our global study of 49,000 consumers sheds light on their growing dissatisfaction and increasing industry fragmentation. We also highlight 4 plays to help banks transform customer relationships, which can boost primary-customer revenue by up to 20%.

What we think

Banking blog

Read

Sustainable Banking

Nature is key to banks’ sustainability ambitions

Peter Beardshaw discusses why banks would do well to support nature as well as fight climate change.

Read
Read

Reimagine Service

5 ways to reignite customer relationships for growth

Michael Abbott details actions banks can take to bring the heart back to digital banking.

Read
Read

Payments

Americans value trust above all in payment options

Margaret Weichert discusses the latest North America payment trends revealed in our research.

Read
Read

Commercial Banking

Commercial banks must now focus on fundamentals

In the face of widespread upheaval across their industry, Jared Rorrer suggests banks double down on strengthening the core of their business.

Read

Running a multi-channel platform in the cloud

Commerzbank’s journey to the cloud drives enterprise-wide innovation with benefits for customers and the environment.

Data-driven pricing for excellent customer service

Banca Sella is meeting customer needs with an AI-powered pricing tool that optimizes credit product prices.

Modernizing payments via cloud migration

Nationwide Building Society migrates its payments capability to Form3 and AWS.

Awards and recognition

EVEREST GROUP PEAK MATRIX® ASSESSMENT 2022

Named Top Leader in open finance IT services

EVEREST GROUP PEAK MATRIX® ASSESSMENT 2022

Named a Leader in Finastra IT services

EVEREST GROUP PEAK MATRIX® ASSESSMENT 2022

Named a Leader in banking operations

News

Our leaders

Michael Abbott

Senior Managing Director – Global Banking Lead

David Cordero

Lead – FS Industry Group, EMEA

Joana Henklein

Managing Director – Banking, Latin America

Masashi Nakano

Senior Managing Director – Financial Services, Accenture Japan Ltd