Strategy & Consulting Analyst Recognition

Accenture has been named a Leader and Star Performer in the 2023 Everest Group PEAK Matrix® for Guidewire Services. The Star Performer title is given to providers that have achieved the greatest year-on-year positive movement on the PEAK Matrix – highlighting that Accenture’s leading position in the market has strengthened.

Everest Group notes that P&C insurers are increasingly looking to adopt third-party core platforms such as Guidewire to address the limitations of legacy core systems and drive back to front office transformation to future-proof their IT estates.

According to Everest Group, Accenture’s strengths include its wide coverage across the core transformation journey, from initial product road-mapping and implementation to maintenance and support, and product enhancement services. Additionally, it noted Accenture’s extensive solutions that can be integrated with Guidewire, such as artificial intelligence (AI) and machine learning powered damage assessment for auto and property, its cognitive workers’ compensation solution and conversational AI bot for claims.

“Accenture has demonstrated a strategic focus to expand in the Guidewire services market, making targeted investments to scale its certified resource pool as well as building multiple AI-based tools that can be integrated with Guidewire,” said Aaditya Jain, Vice President, Everest Group. “Its robust value proposition to address insurers’ IT services needs across the core modernization journey, targeted assets to support the adoption of Guidewire Cloud and Digital products, and strong client recognition on resource quality have helped Accenture earn recognition as a Leader and a Star Performer in Everest Group’s Guidewire Services PEAK Matrix® Assessment 2022.”

Everest Group’s Guidewire Services PEAK Matrix® Assessment 2023 can be viewed here.

Accenture has been recognized as the Leader in the “Healthcare Provider Digital Services PEAK Matrix® Assessment 2023” report by industry analyst firm Everest Group.

Accenture scored higher than all competitors in both Market Impact and Vision & Capability for its ability to drive digital transformation across the healthcare provider value chain, including patient engagement, care management, financials and network management. Everest highlights Accenture’s strong technology partner ecosystem, wide global footprint, depth of industry knowledge and continued investments to strengthen its existing capabilities through acquisitions such as Gevity, Root and Workforce Insight.

Chunky Satija, Vice President at Everest Group, said, "The COVID-19 pandemic accelerated digitization in the healthcare industry and brought into focus new demand themes, such as value-based care, virtual care, and hyper-personalization. To meet the changing demands, providers are increasingly embracing technologies such as AI, cloud, and analytics. Accenture has a comprehensive portfolio of offerings across the provider value chain along with in-house IPs such as PExA (Patient Experience Accelerator), and AHA (Accenture Healthcare on Azure) which are helping drive value for clients by accelerating their digital transformation journeys. Accenture’s global presence, deep domain knowledge, and recent acquisitions, including Gevity, have helped to deepen its existing consulting and digital capabilities as well as enabling its positioning as a Leader in Everest Group’s Healthcare Provider Digital Services PEAK Matrix® Assessment 2023.”

Everest notes that Accenture has expanded its capabilities across the value chain, offering end-to-end solutions in most use cases. The report also details Accenture’s strong focus on security services and capabilities for helping healthcare organizations address threats and mitigate the consequences of cyberattacks through security solutions.

For the eleventh consecutive year, Accenture has been recognized as a Leader by Gartner, Inc. in its 2022 “Magic Quadrant for IT Services for Communications Service Providers, Worldwide” report.

Gartner positioned Accenture highest and furthest for its ability to execute and completeness of vision among the 13 companies it assessed. Accenture believes it was named as a Leader in the communications services provider (CSP) space because of its experience, methodology, CSP mind share and competitive mind share. Accenture also believes Gartner evaluated the most relevant providers and their offerings in IT services, consulting, systems integration, managed services and support services.

As per Gartner, “Leaders are suited for most ITS-CSP engagements. They are market-leading in several digital business transformation capabilities.”

For the report, Gartner defines IT services for CSPs as multivendor IT services that CSPs buy to enable solutions to their customers, or to transform their customer, partner, employee, service or infrastructure management. The IT services providers must deliver a cloud first, agile, automation and intelligence based “digital factory” that can support broader corporate goals of product diversification, innovation, revenue growth and improved digital customer journeys.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner and Magic Quadrant are registered trademarks and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner, Magic Quadrant for IT Services for Communications Service Providers, Worldwide, By Jouni Forsman, Amresh Nandan, 31 October 2022.

Accenture has been positioned as a leader in the inaugural “IDC MarketScape: Europe, Middle East and Africa (EMEA) Service Providers for Energy Transition and New Business Models for Oil and Gas Companies 2022 Vendor Assessment.”

Several of Accenture’s key strengths were highlighted, including its end-to-end services — spanning strategy, consulting, digital, technology, and operations — and its integrated service portfolio, supported by new energy research, innovation capabilities and energy-focused digital labs.

The MarketScape also recognized Accenture‘s ability to develop new service capabilities supporting energy transition initiatives, leveraging its broad partner ecosystem and cross-industry expertise. These capabilities include emobility, industrial decarbonization, carbon intelligence, carbon capture, utilization and storage, renewables, and hydrogen, which oil and gas companies need as they pivot to greener and more sustainable business models.

"Oil and gas companies recognize Accenture is a key partner on their net zero journey as they navigate the myriad of challenges the industry is currently facing,” said Gaurav Verma, research manager, IDC Energy Insights. “With its integrated, end-to-end services offering, Accenture has helped a very diverse range of energy clients successfully develop sustainable business models to support their energy transition efforts. Bolstered by multiple focused partnerships, Accenture also evolves and expands its capabilities on an ongoing basis to better serve those clients."

An excerpt of the “IDC MarketScape: EMEA Service Providers for Energy Transition and New Business Models for Oil and Gas Companies 2022 Vendor Assessment.” can be found here.

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

Accenture has been positioned as a leader in the inaugural “IDC MarketScape: Worldwide Service Providers for Energy Transition and New Utilities Business Models 2022 Vendor Assessment.”

Accenture was commended in the IDC MarketScape report for key strengths, including its solid experience in almost all the use cases evaluated in the assessment, pioneering some of the most forward-thinking, innovative utility projects around the world; and the fact it continues to be recognized as extremely reliable in its execution, with an ability to mobilize the right resources globally according to the necessary skills and project requirements.

Additionally, the report noted that Accenture has further enhanced its capabilities through several recent acquisitions and continues to make strategic investments in companies in its energy transition ecosystem of partners. Accenture’s coverage and expertise across the globe and the utilities value chain was also highlighted, as was its dedicated Energy Transition Services (ETS) group, and its innovation assets.

The IDC MarketScape assessed the capabilities and strategies of service providers, examined their comparative success in the marketplace, and how their offerings will evolve, providing context for utilities evaluating and choosing vendors on their path toward net zero and beyond.

An excerpt of the “IDC MarketScape: Worldwide Service Providers for Energy Transition and New Utilities Business Models 2022 Vendor Assessment.” can be found here.

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

Accenture recognized for technology innovation and its end-to-end capabilities across capital markets sub-sectors

Accenture has been ranked the No. 1 services provider to the capital markets industry globally in a recent report from industry analyst firm HFS Research.

The report, “HFS Top 10: Capital Markets Services, 2022,” assesses and rates 11 leading service providers across a variety of criteria. In addition to achieving the No. 1 position overall, Accenture ranked No. 1 in technology innovation and in alignment with the HFS OneOffice™ vision of digital transformation in action.

In giving Accenture the top rating, HFS pointed to a variety of factors, including its:

• Leadership in end-to-end multi-tower deals, “with proven strength across capital markets sub-sectors”, including wealth and asset management, investment banking and market infrastructure.
• Significant internal investment in digital and R&D over the past decade, which HFS says helps Accenture “drive innovation into all capital markets deals”; and its
• Continued investment in its Applied Technology and Operations for Markets (ATOM) operations solution, which offers a broad range of capabilities, such as trading platforms as a service, transaction processing, regulatory reporting, know your customer and anti-money laundering services, and data management.

Elena Christopher, executive research leader for financial services at HFS Research, said, “Accenture secured the top spot by showcasing its end-to-end capabilities across its service lines globally, with depth across the various capital markets sub-sectors. Its ongoing investment in its capital markets business in terms of technology, talent, and new or refined offerings is helping its clients address critical modernization needs.”

Accenture has been recognized as a Leader in the inaugural “Sustainability Enablement Technology Services PEAK Matrix® Assessment 2022” report, by industry analyst firm Everest Group.

Accenture is an overall leader and ranked highest in the Vision & Capability dimension within the assessment that detailed profiles of 14 service providers and the integrated capabilities that they offer in the sustainability services ecosystem.

Accenture’s strong partnership ecosystem and acquisition strategy are underscored in Everest Group’s report, noting that recent sustainability focused acquisitions, such as akzente, Avieco and Greenfish are helping enable Accenture to expand capabilities across geographies, industries and the sustainability value chain. Everest Group also emphasizes Accenture’s deep talent pool of sustainability specialists and highlights the company’s focus on deploying artificial intelligence for ESG analytics.

According to Everest Group, sustainability enablement technology services that improve the environmental footprint, help enhance the lives of stakeholders, and can help enable a business case for sustainability focus on designing and building revenue generating products are becoming a global phenomenon and enterprises are showing a strong willingness to work with sustainability-oriented partners that can help assist direct tangible outcomes, which can help them achieve their sustainability goals. The report notes that currently, the focus is more tilted more towards the planet aspect of sustainability, but the pandemic has thrown light on the need for social responsibilities toward business stakeholders and communities.

Rita Soni, Principal Analyst, Sustainability Technology and Services, Everest Group, said: “The demand for sustainability services is increasing, and so is enterprises’ wish to leverage end-to-end strategic partners that can provide seamless sustainability-led journeys. Accenture is a clear leader in our assessment, with its defined Sustainability Services practice, demonstrable client impact across people- and planet-led engagements, and evolving ecosystem focused on co-innovation with leading partners.”

Accenture has been positioned as a leader in the inaugural “IDC MarketScape: Asia-Pacific (Excluding Japan) (APeJ) Digital Transformation Services Providers for Utilities 2022 Vendor Assessment.”

Accenture was recognized for key strengths, including its ability to deliver large-scale digital transformation projects across its clients’ workforce, customer experience platforms, operations and IT landscapes; its significant investment in training and nurturing talent; a strong regional presence; and its differentiating industry expertise and digital skills.

The report cited Accenture’s support of the entire utilities value chain and its ability to combine its industry, functional, applied intelligence, innovation, and Industry X networks across all its markets and service lines. Accenture was also recognized for its ability to leverage technologies, such as virtual reality, IoT, cloud, and digital twins, to virtualize customer interactions, automate operations and differentiate offerings, while maintaining safe and reliable services.

An excerpt of the IDC MarketScape: Asia-Pacific (Excluding Japan) Digital Transformation Services Providers for Utilities 2022 Vendor Assessment can be found here.

"The acceleration of distributed energy generation, integration of renewable energy sources to the grid and changing customer expectations are creating a complex environment that utilities need to manage successfully,” said Jayesh Verma, senior research manager, IDC Asia/Pacific Energy Insights. “This, in turn, is driving the adoption of new technologies and accelerating digital innovation. Accenture has the right mix of industry expertise, digital skills and a strong regional presence, coupled with its network of ecosystem partners, to help utilities navigate the shifting energy landscape while assisting them at each stage of their digital transformation journey.”

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

Accenture has been recognized as the top service provider for employee experience in the latest report from industry analyst firm HFS Research.

The “HFS Top 10: Employee Experience Services” report assessed 12 service providers, examining how they are evolving their practices to support the rapidly changing dynamics of employee experience and HR services within organizations. Rankings were determined based on a comprehensive analysis of employee experience services and solutions, across four criteria.

Accenture ranked #1 overall and led in three of the four evaluation criteria, including execution, innovation and alignment with the HFS OneOffice model, and ranked #2 for voice of the customer. Accenture emerged as a clear industry leader thanks to the depth and breadth of its end-to-end capabilities, coupled with its proven ability to help companies unleash the power of their enterprise by embracing new ways of working that are equally human-centered and tech-enabled.

“At a time when industries and business models continue to shape-shift at an extraordinary rate, Accenture’s expansive approach to business performance, driven by EX and grounded in research, gives it the competitive advantage necessary to help companies build the core skills and capabilities they need and to quickly adopt new ways of working,” said Phil Fersht, CEO & Chief Analyst, HFS Research.

“Accenture’s ‘Voice of Customer’ client attestations provide notable consensus confirming Accenture’s diversity of capability and ability to bring perspective and expertise, supported by real use cases, into any scenario,” added co-author Sarah Little, Vice President of Content & Strategy, CEO’s Office, HFS Research. “Business leaders are well positioned to play a critical role in shaping employee experience for their organizations.”

Accenture has been named a Leader in the healthcare payer digital services provider landscape in a recent report from Everest Group.

The Everest Group report – Healthcare Payer Digital Services Peak Matrix® Assessment 2022 – recognized Accenture’s commitment to continuously enhance its advisory services. Everest Group highlighted Accenture’s strategic acquisitions, including OpusLine and Gevity; ongoing investments in training and upskilling existing employees; and its targeted recruitment of subject matter experts focused on analytics, cloud and AI technologies to drive digital transformations.

“COVID-19 acted as a major driver for healthcare payers to future-proof their technology estate and enable resilient business models by focusing on digital themes such as automation, IoT, core modernization, data and analytics, security, and cloud,” said Chunky Satija, vice president at Everest Group. “Accenture, with its wide ecosystem of solutions and accelerators, is driving value for enterprises by accelerating enterprises’ digital transformation journeys through faster implementations. Accenture’s deep domain expertise, quality of talent, and investments in enhancing its digital capabilities have enabled its positioning as a Leader in Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2022.”

Service providers are positioned on the PEAK Matrix® based on the evaluation of two key dimensions: market impact as well as vision and capability. Accenture landed among those receiving the highest designation.

Read more about the Everest Group’s Healthcare Payer Digital Services Peak Matrix® Assessment 2022 here.

Accenture is recognized by its customers for its technical capabilities and life science industry expertise

Accenture is positioned as a leader in the IDC MarketScape analysis of life science sales and marketing IT outsourcing services in 2022.

The report — "IDC MarketScape Worldwide Life Science Sales and Marketing IT Outsourcing Services 2022 Vendor Assessment“ (Doc # US41808017e_Accenture, March 2022) — analyzes 11 service providers offering IT outsourcing (ITO) solutions for sales and marketing processes in the life science industry. It reviews both quantitative and qualitative characteristics that define current market demands and expected buyer needs.

Mike Townsend, research director for Life Science Commercial Strategies at IDC Health Insights, says, "Life science companies are embracing digital transformation efforts within sales and marketing using a wide variety of digital technologies, including AI, cloud computing, mobile technology, and social media and analytics, and leveraging a host of internal and external data sources. Highly experienced vendors like Accenture are offering increasingly sophisticated ITO models for processes while enabling their clients to focus on their core competencies — improve outcomes for doctors and patients alike."

More information about why Accenture was named a Leader in the IDC MarketScape report can be found here.

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

Accenture has been named a Leader in three new reports by analyst firm Everest Group which assessed providers on platform IT, Salesforce and Duck Creek services in the insurance industry.

Accenture is ranked the highest across both assessment dimensions — Vision & Capability and Market Impact – and positioned as a Leader in two reports: the inaugural Everest Group Salesforce Services in Insurance PEAK Matrix® Assessment 2022 and Everest Group Duck Creek Services in Insurance PEAK Matrix® Assessment 2022 — the latter for the second consecutive time. It was also named a Leader in Everest Group Insurance Platform IT Services PEAK Matrix® Assessment 2022, a new report, measuring highest in Vision & Capability.

Everest Group notes that the insurance industry is heavily burdened with obsolete legacy systems, talent shortages and resistance to change. In addition, it states that consumer needs, habits and expectations, which were gradually evolving pre-COVID-19, have radically shifted during the pandemic, spurred by the demand for compelling online experiences.

“Accenture differentiates itself in platform IT services via top-tier partnerships, including with Salesforce and Duck Creek as well as with a diverse range of third-party platforms, from core platform providers to enterprise workflow platforms and digital experience platforms,” said Aaditya Jain, practice director, Everest Group. “Clients recognized Accenture’s strong resource quality, effective management of large-scale platform implementations and robust change management capabilities.”

Everest Group’s Platform IT Services in Insurance PEAK Matrix® Assessment 2022 can be viewed here; Duck Creek Services PEAK Matrix® Assessment 2022 here; and Salesforce Services in Insurance PEAK Matrix® Assessment 2022 here.

Accenture has been recognized as a Leader for Finastra IT services in a new report by industry analyst firm Everest Group.

In the report, titled “Finastra IT Services PEAK Matrix® Assessment 2022,” Accenture is positioned as a Leader for both Market Impact and Vision & Capability. Everest Group cited Accenture’s broad Finastra services portfolio, strong global delivery capabilities, and its unique as-a-service solutions and accelerators in payments, lending, treasury and risk as strengths.

According to the report, as traditional banks adopt platform-centric operating models, Finastra has emerged as one of the largest banking and financial services core technology platforms, with products across payments, treasury, risk and compliance, open banking, lending and capital markets.

“With its major wins and multiple renewals in the last 12-18 months, Accenture enjoys one of the largest market shares for Finastra-specific system integration services,” said Pranati Dave, a practice director at Everest Group. “Accenture’s domain expertise, as-a-service offerings for multiple lines of business, innovative IPs leveraging emerging technologies, and client appreciation for its capabilities as a strategic partner make them a Leader in Everest Group’s Finastra IT Services PEAK Matrix® Assessment 2022.”

Accenture has, for the second consecutive time, been named a Leader in platform IT services for banking and capital markets in a report by industry analyst firm Everest Group.

In the report, titled “Platform IT Services in BFS PEAK Matrix® Assessment 2022,” Accenture is positioned as a Leader for both Market Impact, which assesses service providers against criteria such as market adoption, portfolio mix and value delivered to clients; and Vision & Capability, which measures firms’ strategy, scope of services, innovation & investments, and delivery.

The report notes that many banks and capital markets firms are focused on upgrading and modernizing their core systems, partnering with a mix of technology platforms and service vendors to fill gaps in their digital capabilities.

According to Everest Group, Accenture is well-positioned to help financial services clients adopt enterprise platforms through its end-to-end platform service framework, long-standing partnerships with banking and capital markets platforms, and significant investments to bolster its capabilities, including centers of excellence, innovation labs and intellectual property.

“Banking and capital markets clients have appreciated Accenture’s strategic partnership as they move along their platform journey from selection to migration and implementation,” said Ronak Doshi, a partner at Everest Group. “Accenture’s long-standing partnerships with several core, workflow, risk & compliance, and customer experience platforms; coupled with its strategic acquisitions to fuel its talent pool; investments in next generation technology; and a well-balanced delivery footprint; have made it a Leader in Everest Group’s Platform IT Services in BFS PEAK Matrix® Assessment 2022.”

More information on the assessment can be found here.

Accenture is positioned as a Leader in the inaugural “IDC MarketScape: Worldwide Oil and Gas Upstream Asset Management Digital Services 2021 Vendor Assessment¹.”

Accenture and four other digital services vendors were evaluated for their business strategies and capabilities, including dedicated oil and gas services and resources, IoT and edge computing, asset management and maintenance strategies, and IT and digital design. The report highlighted Accenture’s ability to draw upon the expertise and skills across its four businesses — Strategy & Consulting, Interactive, Technology and Operations — in delivering these services.

Accenture’s key strengths, cited by the report, include its deep industry and profound technical expertise, combined with a human-centered approach, enabling an offering that is particularly attractive to non-IT purchasers focused on upstream operations. Other aptitudes include its network of more than 100 innovation centers and several specialist oil and gas hubs, and what IDC identified as “the strongest oil and gas partner network.”

“To help combat pressures such as a prolonged global pandemic that reduces market oil and gas demand, Accenture brings energy companies’ distinguished end-to-end asset-management capabilities,” said Andrew Meyers, research director of IDC’s worldwide oil and gas program. “Accenture continues to set the pace in the oil and gas industry, particularly in innovating new solutions.”

An excerpt of the “IDC MarketScape: Worldwide Oil and Gas Upstream Asset Management Digital Services 2021 Vendor Assessment” is available here.

About IDC MarketScape:

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

¹ IDC # US47025221, November 2021

Accenture has been ranked as the number one provider for energy services in the latest Top 10 Report 2021 from industry analyst firm HFS Research.

The report assessed how well business and technology service providers help their clients achieve results across the industry through expertise in consulting, digital and emerging technologies, sustainability services and managed services. Their industry-specific capabilities were evaluated throughout the value chain from upstream exploration and production services to downstream, retail and marketing.

"Accenture’s resources are unmatched, enabling it to excel at execution and innovation across the energy industry value chain, which is why it ranked as number one in the overall Top 10," said Josh Matthews, practice leader, HFS. "It backs up this scale with exceptional customer satisfaction and alignment to our OneOffice vision of what digital transformation should look like in action. For some time, Accenture has set the pace in the sustainability services ecosystem and, combined with a meticulous industry focus, this means it is well-placed to lead, in the energy transition."

The findings of the report were based on detailed quantitative and qualitative information provided by service providers on their operations and strategies, briefings conducted with the service providers, reference calls and surveys with their clients, HFS surveys with more than 800 Global 2000 enterprises and publicly available information.

For the fourth consecutive time, Accenture has been positioned as a Leader in the IDC MarketScape vendor assessment covering IT outsourcing (ITO) across the life sciences research and development (R&D) industry.

The report, “IDC MarketScape: Worldwide Life Science R&D ITO Services 2021 Vendor Assessment” examines the current life sciences R&D ITO landscape, including industry and market trends, and compares 11 major vendors against criteria IDC views as most important for life sciences companies to consider when selecting a service provider.

The report recognizes Accenture’s expertise in “building agile, lean, and digitally enabled business models from early discovery through approval, launch, delivery, full commercialization, and patient services.”

The report also notes that INTIENT, Accenture’s Life Sciences cloud platform for the enablement of intelligent business processes in the discovery, development and commercialization of New Science, is key to delivering leading R&D ITO services, such as clinical trial operations.

“Accenture leverages new tech, such as AI, machine learning, robotic process automation, and advanced analytics and has strong relationships with cloud providers, as well as enterprise software leaders and niche players, which makes it a very strong service provider,” said Dr. Nimita Limaye, research VP, Life Science R&D Strategy and Technology at IDC. “As a result, Accenture has helped 90% of Fortune 500 Life Science companies deliver improved outcomes to patients, which clearly makes it stand out as a leader.”

An excerpt of the “IDC MarketScape: Worldwide Life Science R&D ITO Services 2021 Vendor Assessment” is available here.

About IDC MarketScape:

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

Accenture has been named a Leader in the first edition of Everest Group’s 5G Engineering Services PEAK Matrix® Assessment 2021 report.

According to Everest Group, Accenture is well-positioned to help clients with 5G transformations through its growing partner ecosystem, robust organic growth strategy and strong suite of solutions across all verticals of the 5G engineering services ecosystem. Bringing a multi-disciplinary approach to 5G with leading capabilities and deep industry knowledge, Accenture designs and develops solutions that are differentiated in the marketplace. The report also notes that Accenture’s deep talent bench was “lauded by clients for technical expertise and inside-out perspective on client problems.”

“Accenture is one of the Leaders in Everest Group’s 5G Engineering Services PEAK Matrix® Assessment 2021 and offers a strong suite of solutions across network, equipment, and solution engineering. Accenture’s focused investments in 5G-specific IP and solutions, such as Cloud Native Automation System (CNAS) and Private Network Accelerator, coupled with a strong partner network, make it one of the most proficient service providers in the market,” said Akshat Vaid, vice president, Everest Group.

Click here for more information.

Gartner, Inc. has recognized the Accenture Life Insurance & Annuity Platform (ALIP) in a new report, titled “Critical Capabilities for Life Insurance Policy Administration Systems, North America.” * ALIP was among the top three vendors in the Individual/New Business Onboarding/Straight-through Processing, New Product Development/Launch and Digital User Support Use Cases.

The report’s authors note, “Insurance companies in North America are now entering the third phase of pandemic renewal in which they resume their strategic path toward digital transformation. In this phase, business priorities will shift dramatically as the focus moves from cost-cutting and cost optimization to business renewal.” They go on to explain that “to stay competitive, they must take a more holistic view of the market, assessing long-term changes and opportunities with process, products, data, customer experience (CX) and innovation.”

*Gartner, Inc., “Critical Capabilities for Life Insurance Policy Administration Systems, North America,” Richard Natale, Rajesh Narayan, August 24, 2021.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

For the tenth consecutive year, Accenture has been recognized as a Leader by Gartner, Inc., a company that delivers actionable, objective insight to executives and their teams.

In its September 2021 report, “Magic Quadrant for IT Services for Communications Service Providers, Worldwide,” Gartner positioned Accenture highest and furthest for its ability to execute and completeness of vision among the 12 companies it assessed. Accenture is named as the leading digital business consulting company in the communications services provider (CSP) space, measured by experience, methodology, CSP mind share and competitive mind share. Accenture believes the industry analyst evaluated the most relevant providers and their offerings providing IT services, consulting, systems integration, managed services and support services.

As per Gartner, “Leaders are suited for most ITS-CSP engagements. They are market-leading in several digital business transformation capabilities.”

Gartner Disclaimer

Gartner, Magic Quadrant for IT Services for Communications Service Providers, Worldwide, By Jouni Forsman, Amresh Nandan, 15 September 2021.

Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Accenture has been named a Leader in life science research and development (R&D) and business process outsourcing (BPO) services capabilities, according to a new a worldwide IDC MarketScape assessment.

The report, IDC MarketScape: Worldwide Life Science R&D BPO Services 2021 Vendor Assessment (doc #US48126821, August 2021) is the first of a three-part IDC MarketScape series focused on services in life science R&D. This study evaluates major vendors using criteria that should be important to life science companies when considering the selection of an external service provider to take over noncore business processes.

The report notes that “Accenture brings to bear its expertise in building agile, lean, digitally enabled business models, its strategic consulting expertise, and its liquid plug-and-play platform, myWizard, driving AI-driven automation, as well as its INTIENT platform, a Google cloud-based open architecture technology platform, powered by Accenture Applied Intelligence, to support its BPO services.”

Dr. Nimita Limaye, research VP, Life Science R&D Strategy and Technology, at IDC, said, “What differentiates Accenture is its strong BPO team and the ability to weave technology into its BPO offerings combined with a depth of experience in managing trials and submissions across the globe. It is not surprising that a global pharma executive recently told IDC that: ‘Accenture has an outstanding BPO model, with shared vision and outcome, productivity, and quality built into the contract.’”

An excerpt of the “IDC MarketScape: Worldwide Life Science R&D BPO Services 2021 Vendor Assessment” is available here.

About IDC MarketScape:

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

For the eighth consecutive time, Accenture (NYSE: ACN) has been named a Leader in the Gartner “Magic Quadrant for Life Insurance Policy Administration Systems, North America”*, for the Accenture Life Insurance and Annuity Platform (ALIP).

The report’s authors note, “As insurers focus on getting ready for the new normal or resetting for new market conditions, they must be adequately prepared with the right foundation for success. They go on to explain that “As life insurance CIOs execute against their modernization roadmaps, they should be aligning core system characteristics with those needed in what will be a very dynamic and fast-changing market.”

ALIP is a robust and configurable cloud-native digital insurance platform that offers life insurance carriers and annuity providers advanced capabilities for product development, new-business development, underwriting, policy administration, claims and pay-out, underpinned by data analytics. It is available as an integrated suite of software with modules that can be implemented individually or as part of a broader migration strategy.

Accenture Life Insurance & Annuity Platform (ALIP) is part of Accenture Life Insurance Services. Learn more at Life Insurance Services.

*Gartner, Inc., “Magic Quadrant for Life Insurance Policy Administration Systems, North America,” Richard Natale, Rajesh Narayan, August 10, 2021.

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Accenture has been named a leader in the IDC MarketScape: European Professional Services for Government Citizen Experience 2021 Vendor Assessment* report. The report noted Accenture has strong Strategy & Consulting capabilities in the region and a proven ability to deliver value through long-term ecosystem relationships.

The IDC MarketScape credited Accenture for “driving citizen experience thought leadership centered around the concept of empowering ‘truly human governments’ that break down silos, build up capabilities, and empower workforces to move from transactions to relationships with citizens.”

The IDC MarketScape also recognized Accenture’s “breadth of service portfolio, and strength across strategic IT consulting, system development and deployment, and managed services, and highlighted the role of Accenture Song in “re-imagining citizen experiences by co-creating citizen journeys and experiences and aligning brand, mission, and purpose through simplified services.” The report concluded Accenture should be considered by governments that “want a global provider that can support them to re-imagine and implement end-to-end citizen experience solutions.”

The IDC MarketScape report assessed the capabilities and business strategies of twelve prominent business consultant firms working with governments in Europe, with a significant portion of the evaluation based on client feedback.

Click here for more information and an excerpt of the report.

About IDC MarketScape:

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

* IDC MarketScape: European Professional Services for Government Citizen Experience 2021 Vendor Assessment by Max Claps, April 2021, IDC Doc # EUR146128420

Accenture has been named a Leader for application and digital services in banking in the 2021 global and Europe assessments by research firm Everest Group.

“In response to the increased pace of change in the market, banks are striving to become nimbler in delivering seamless customer experience to compete with FinTechs.”

“To do so, they are adopting an operating model underpinned by cloud and platforms to drive transformation faster, at scale, and, therefore, more pragmatically,” said Ronak Doshi, vice president, Everest Group. “Accenture has earned a Leader position on Everest Group’s Application and Digital Services in Banking PEAK Matrix® Assessment 2021 - Global- Global based on the strides it has made as an advisory and system integration partner with industry-leading platform vendors; and significant market success as a result of deal wins of cloud migration engagements in major markets coupled with positive market feedback on a competent resource pool, including highly sought-after skills such as data engineering and interactive design.”

“In Europe, a regulatory push driven by open banking and rising competition from digital-only challenger banks are pushing traditional banking institutions to invest in a future-ready platform-based operating model,” said Sampada Rahalkar, Practice Director, Everest Group. “Focused investments and a forward-looking view on themes such as on open banking monetization, acquisitions to enhance AI-led transformation services, and market success for high-demand areas such as payments modernization in Europe through its investments in partnerships with payments platforms have helped Accenture to earn Leader position in the Application and Digital Services in Banking PEAK Matrix® Assessment 2021 - Europe,.”

Accenture has been named a leader in The Forrester Wave™: Innovation Consulting Services, Q2 2021 report, receiving top scores possible in 20 out of the 25 criteria under consideration. The report from the independent research firm includes an analysis of the nine most significant providers of innovation consulting services and evaluates each according to Current Offering, Strategy, and Market Presence.

Accenture is recognized as a leader in innovation consulting services, and the top ranked provider in the Current Offering and Market Presence categories. In addition, Accenture achieved the highest possible score in 20 criteria including: Methodologies for Innovation, Innovation Vision, Innovation Culture Transformation Support, and Data Analytics, Artificial Intelligence, and Insights.

The report states, "[Accenture’s] approach applies innovation to deliver 360° value for its clients as they drive significant change in areas such as talent management, customer experience, supply chain transformation, and finance, all underpinned by technology platforms and investments.”

“Accenture bases its innovation consulting services on a comprehensive set of standardized processes and tools to drive continuous innovation at scale. It delivers its innovation offering via a team of thousands of experts dedicated to technology, design, industry, functional, and business model innovation in several dozen countries. Their skills cover all innovation disciplines and include practical experience in creating innovation outcomes as well as industry knowledge.”

Click here for more information and excerpts of the full report.